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Can you fire your Web Host or Webmaster?
This is the most important question to ask yourself. This question is not intended to encourage anyone to change their host provider or webmaster.
Unfortunately, all too often making a change to the contractor or person that registered the Domain, designed the site or hosts the website or email is the first time a serious problem is identified and is related to who controls or “owns” the Web Hosting, Email or Domain Registration account.
Making a change to the relationship to an individual or company without understanding who controls the parts of your website can cause the site and site related email to be inaccessible.
This book was written for Small Business Owners to provide a basic understanding of these areas, specifically in order to prevent the loss of the site control or associated email accounts.